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Longford County Council Service Update

service update  

Longford County Council Service Update

 

Introduction

As Ireland progresses with implementation of Phase 1 of the Government’s easing the COVID-19 restrictions and reopen Ireland’s economy and society in a phased manner we have commenced implementation of the Local Authority Sector roadmap for the phased resumption of our services.

We have had changes to our service delivery due to the outbreak of COVID 19 with our focus during the restrictions on delivery of essential services.  A number of services were curtailed due to social / physical distancing and other guidance from the government and health experts.

The resumption and restart of work activities, previously curtailed, is now being phased in with each section delivering services in accordance with a COVID-19 Business Response Plan for the service area.  Each plan will reflect national, sectoral and local protocols and be supported by appropriate risk assessments specific to work area to ensure that each service area can adequately adjust to increasing activities in safe way.

Adequate control measures are in place to ensure the health and safety of employees, contractors and members of the public.

Service Activities Resumed and New Initiatives Introduced to Enhance Service Delivery

 

Roads 

Our Roads Section, following induction training, for all Roads personnel, will recommence with all Roadworks operations in compliance with public health measures currently in place.

The following works will be carried out by Roads personnel over the next few weeks:

·         Street cleaning and servicing of litter bins

·         Road and bridge maintenance repairs

·         Grass cutting

·         Restoration improvement

·         Restoration maintenance works programme

·         Maintenance of public lighting and traffic route lighting

·         Engagement of contractors to carry out works on roads, bridges, safety barriers, etc

  

Planning

Site visits recommenced where adequate physical distancing can be maintained

 

Housing

Introduction of Document Drop-Off Service – this new initiative will allow customers drop documents off at the Housing Department on a 24/7 basis. Customers are encouraged to use this service particularly outside of the hours when the Housing Office is open to the public.

 

Regeneration

Recommencement of the following projects:

·         Construction of the new Community Library in Edgeworthstown

·         Pre construction works - new extension to Sports Complex, Albert Reynolds Peace Park, Longford Town

·         Final phase of works - Gas extension up the Main Street of Ballymahon

 

Contact Details

The Council continues to encourage our citizens to make contact by telephone or email during these unprecedented times. Many services can be successfully completed over the telephone, by email or alternatively by using our online facilities.

Enquiries related to services can be made to:

 

Phone

043 334 3300 (Office Hours 9.00am to 5.00pm Monday to Friday)

Email

customercare@longfordcoco.ie

Post

Áras an Chontae, Great Water Street, Longford N39 NH56

Out of Hours

1850 211 525

  

Council Services

 

A detailed update on Council Services can be accessed here.

 

Dedicated Community Call Helpdesk COVID-19

Contact Details for this Community Call Helpdesk which is operating 7 days a week between 9:00am and 5:00pm:

 

Phone

043 334 4255 or 1800 300 122

Email

covidsupport@longfordcoco.ie

Website

The Community Call - Longford

 

Corporate & Customer Services

 

Enquiries related to services can be made as normal to:

Email

customercare@longfordcoco.ie

Phone

043 334 3300 (Office Hours 9.00am to 5.00pm Monday to Friday)

Post

Áras an Chontae, Great Water Street, Longford N39NH56

Out of hours

1850 211 525

 

If your query relates to Freedom of Information or Data Protection, please email the following-

Freedom of Information  

foi@longfordcoco.ie

Data Protection   

dpo@longfordcoco.ie

 

 

We are encouraging people to keep up to date by following our website, Facebook page, and Twitter account.

 

 

Finance 

 

Commercial Rates 

Deferral of Rates

Contact: 043 334 3426

rates@longfordcoco.ie or your Revenue Collector.

Make Rates Payment

Contact: 043 334 3394 between 10:00am and 12:00 noon

 

 

Motor Tax

The Motor Tax offices of Longford County Council will not be open to the public from Monday morning, 30th March.

 

Pay Online

www.motortax.ie

(Your PIN for this service is the last 6 digits on the top right corner of your Vehicle Registration Cert (logbook)

Motor Tax Office

Contact: 043 334 3394 between 10:00am and 12:00 noon

Email: motortax@longfordcoco.ie

 

 

 

Paid Parking in Longford Town

In order to support all workers who are providing critical essential services during the Covid-19 pandemic in Longford Town, Longford Municipal District has taken the decision to suspend enforcement of the paid parking bye-laws from Monday 30th March 2020, until further notice.

 

Housing Rent Collection

Rent Collectors can accept Housing Rent Payments via Credit/Debit Card over the phone.

The Rent Collectors contact details are as follows:-

 

Dan Farrell

086 3828758

Margaret Murphy   

086 8120907

Fergal O’Loughlin   

086 0401378

A customer if unsure, can obtain details of their designated Rent Collector by phoning 043 334 4218.

 

Housing Loan Collection (Phone Service - Limited Hours) 

Pay Loan repayments

Contact: 043 334 3394

between the hours of 10:00 – 12:00, Monday to Friday

 

 

Housing Department 

 

Housing

Contact: 043 334 4218 or

by email housing@longfordcoco.ie

Housing Maintenance

Contact: 043 334 3303 or

by email housingmaintenance@longfordcoco.ie 

In an emergency

Council’s Out-of-Hours Service by phoning 1850 211525

Homeless Services

·         043 334 3300          during normal office hours or

·         1850 211 525          after hours on the Council’s                                                                              Emergency Response Contact helpline

Social Housing and HAP Applications

Applications will be accepted by post.

Housing Department

Town Hall

Market Square

Longford

N39C5F2

 

 

Local Enterprise Office

 

Longford Local Enterprise Office

Contact: 043 33 43346 or 086 8042005  or

by email mnevin@longfordcoco.ie

LEO services and supports

www.localenterprise.ie/longford

Specific Covid 19 Supports

https://www.localenterprise.ie/response

 

 

Longford Community Development 

Processing of Leader grants through the Longford Community Development Committee (LCDC) is currently continuing with the assistance of the Finance Department. 

 

Community Section 

Contact Details for this Community Call Helpdesk which is operating 7 days a week between 9:00am and 5:00pm:

Phone

043 334 4255 or 1800 300 122

Email

covidsupport@longfordcoco.ie

 

Planning Department 

General Planning Enquiries

Contact  043 33 43323, or by

email at planning@longfordcoco.ie

To view planning applications online

http://www.longfordcoco.ie/Services/Planning/

 

 

Fire & Emergency Services 

Fire ServiceContact: 999 or 112

 

Water Services

 

The Irish Water customer care helpline is open 24/7 and customers can call on 1850 278 278

Contact: 1850 278 278

Water conservation 

https://www.water.ie/

 

 

Environment 

Littering/Pollution Complaints 

Environmental complaint or report pollution incidents

Contact: 043 334 3462 during office hours 9am – 1pm, 2pm – 5pm or

by leaving a message on 1850 434 450 or by 

email: environmental.complaints@longfordcoco.ie

 

VETERINARY SERVICES AND ANIMAL CONTROL

  

Environment Section

Contact: 043 334 3462

 

The Mall Sports Complex

The Leisure Centre at The Mall, operated by Coral Leisure, remains closed until further notice.

  

Libraries

 

Longford Library

Contact: 043 334 1124 or by

email library@longfordcoco.ie

Website: www.longfordlibrary.ie

 

 

Roads and Transport

 

Roads

Contact: 043 334 3341 or by 

email roads@longfordcoco.ie 

Public Lighting

publiclighting@longfordcoco.ie

 

Additional Measures to Protect Citizens 

The Government has announced additional measures to protect citizens by delaying the spread of COVID-19.

The general public is asked to follow this advice and keep informed of this ongoing outbreak. Details of these updated measures can be found at https://www.gov.ie/en/publication/ea1c30-updated-measures-in-response-to-covid-19-coronavirus/

 stay home stay safe

Outdoors

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