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Customer Fógra Notice

Customer Fógra Notice - COVID-19

Updated Thursday, 2nd April, 2020

COVID-19 Community Call - Helpline

Call                 043 3344255 or 1800 300 122

Email              covidsupport@longfordcoco.ie

Click here for more information


Community Group Response Map

An interactive COVID-19 Community Group Response Map is available to view online at the following link: https://bit.ly/2JvJp4f

PLANNING DEPARTMENT UPDATE COVID 19

In accordance with Department of Housing, Planning & Local Government Order entitled 'Emergency Measures in the Public Interest (Covid-19) Act 2020 (Part 3) (Commencement) Order 2020 made by Minister Eoghan Murphy, the following will apply in relation to Planning Applications Click here for more information

Updated Wednesday, 1st April, 2020

COVID-19 Renewing your Motor Tax

Longford County Council request you use the online service www.motortax.ie as the preferred means of renewing your Motor Tax during the current crisis. Click here for further information

Updated Tuesday, 31st March, 2020

PAID PARKING IN LONGFORD TOWN

In order to support all workers who are providing critical essential services during the Covid-19 pandemic in the Longford Town, Longford Municipal District has taken the decision to suspend enforcement of the paid parking bye-laws from Monday 30th March 2020, until further notice.

Housing Rent & Loans Collection

How to pay your rent & loans payments - Click here for further information

Q&A REGARDING COVID-19 FOR ANIMAL OWNERS - Click here for further information

COVID-19 - Communications Update

Digital Partner Pack Update
https://www.hse.ie/eng/services/news/newsfeatures/covid19-updates/partner-resources/

Cocooning
For information on cocooning, please go to:
https://www2.hse.ie/conditions/coronavirus/at-risk-groups.html
https://www.gov.ie/en/publication/923825-guidance-on-cocooning-to-protect-people-over-70-years-and-those-extr/

Click here for further information 

Press Release – Monday, 30th March 2020

Dedicated community support helpline details


COVID-19 Longford Community Response Forum and will be available from 9am to 5pm seven days a week. 
The helpline number is 043 3344255.  Alternatively, people can email covidsupport@longfordcoco.ie. Click here for further information

Press Release – Sunday, 29th March 2020

Longford County Council takes the lead in joining together local organisations to assist citizens during Covid-19

Dedicated community support helpline to be available from Monday Click here for further information

Press Release - Sunday, 29th March 2020

At The instigation of Minister Murphy a Covid-19 Community Response Forum will be put in place for each City/County and co-ordinated by the Local Authority in each case.

In line with the new COVID -19 measures and direction from An Taoiseach, the offices of Longford County Council will not be open to the public from Monday morning, 30th March.  

  • Motor Tax– the public counter will be closed but online services will operate as normal - Click here for Motortax online
  • Cash Office – the public counter will be closed
  • Housing – drop in provision between the hours of 11:00am and 1:00pm.  One person at a time will be permitted with appropriate sanitising facilities available and safety protocols adhered to. 
  • Planning – on an appointment basis only as the Local Authority is required to still accept and validate planning applications
  • A limited customer phone service will be provided

The situation will continue to be reviewed in light of any public health updates and the Local Authority will continue to keep the public updated as the situation evolves.

Updated 27/03/2020

Digital Partner Pack Update
The digital partner pack now includes the COVID-19 Information Booklet, which is being delivered to all households from this week onward. Can be downloaded here  
 
The COVID-19 Information Booklet is also available in Irish and in audiobook. It will be available in a number of languages and formats - including audio and braille, and will be included on the digital partner pack as they are ready.

H.S.E. are working with The Irish Deaf Society to develop sign language version of the COVID-19 Information Booklet and to have sign language versions for testing centre instructions plus aftercare.
 
For the most up to date information and advice on Coronavirus, please go to https://www.gov.ie/en/campaigns/c36c85-covid-19-coronavirus/ www.hse.ie/coronavirus and www.hpsc.ie/novelcoronavirus and www.gov.ie

Michael Ring TD, Minister for Rural and Community Development, has announced a fund of €200,000 to support the provision of an additional 5,000 eBooks and eAudiobooks in order to meet the significant increase in demand for access to the public library online service during the COVID-19 crisis.

“Even though you physically can’t go into our libraries at the moment, the library service is still very much available to people online.

Click here to join your library

Longford Libaries
All Longford County Council libraries are closed to the public up to and including the 29th March 2020. Members of the public can still access online services at http://www.longfordlibrary.ie/Library/Your-Online-Library/.  The library can also be contacted on 043 3341124 or by email at library@longfordcoco.ie
 

Read newspapers anytime, anywhere on any device!

• Install the PressReader IOS or Android app from your app store or visit www.pressreader.com using any browser
• Sign in - select the yellow library card icon, find your library & enter your library card number

Click here for more information Press Reader

While other Longford County Council services remain open, we are asking members of the public to contact us by phone on 043 3343300 or by visiting us online at www.longfordcoco.ie

Deferral of rates

Longford County Council will defer rates payments due from businesses most immediately impacted by COVID-19, primarily in the retail, hospitality, leisure and childcare sectors, for at least a 3 month period.  Click here for further information

The motor tax office will remain open.  However we are recommending that the public use the online service which are available for use at http://www.motortax.ie.  Queries will continue to be taken by phone at 043-3343400.

Housing

Public Notice in respect of HAP tenancies In light of the COVID-19 situation and recent announcements made by Government in relation to measures being taken to combat the spread of Covid-19, HAP tenants are advised of the following information, to ensure the continuity of HAP tenancies click here for further information

Rent Review Forms - Click here for Rent review forms and housing contact information


Municipal District meetings scheduled for week commencing 23rd March 2020 are postponed to a date to be confirmed.  Arrangements regarding meetings of the Council and various Committees of the Council will be confirmed in due course.

Community and Voluntary groups
Communications Pack for community and voluntary groups and members of the public Click here for further information

Civil Defence 
Check out the Civil Defence daily report which is published under latest news section at https://www.civildefence.ie

Crime Prevention Advice on Vacant Business Premises
An Garda Síochána and the Irish Security Industry Association are providing the following crime prevention advice to keep retail premises secure at this time Click here for further information

Click here for Information from the Mental Health Services;

Best Practice during the COVID – 19 

c 19 poster

Irish version: Best Practice during the COVID – 19

Details of the updated national measures can be found at: https://www.gov.ie/en/publication/ea1c30-updated-measures-in-response-to-covid-19-coronavirus/.

 

Important information can also be accessed at the following links:

https://www2.hse.ie/conditions/coronavirus/coronavirus.html
https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/guidance/
https://www.gov.ie/en/campaigns/c36c85-covid-19-coronavirus/

 

In the event that the situation worsens and we see any risk to the continuity of the services that we deliver, we will communicate through the usual channels, but at this time we see no risk to continuity of service provision to citizens.

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