Product Safety Information Notice - Tuscon Circulating Pumps
A Product Safety Information Notice has been issued for Tucson 5m, 6m, and 8m circulating heat pumps manufactured from 2017 to 2024.
The Housing Section of Longford County Council is working with its contractors to assess the extent of the problem in its housing stock.
The risk identified relates to the mains cable which can be connected to the pump in reverse, allowing the live pin to connect to the earth pin and present a serious risk of electrocution.
The Competition & Consumer Protection Commission (CCPC) advises that consumers may continue to use their heating systems as normal, but they must not to touch or handle affected pumps as there is a serious risk of electrocution. This includes disconnecting, adjusting or attempting any maintenance on affected pumps.
Advice to Longford County Council Tenants:
- Do not touch or make any contact with the heat pump
- Check to see if you have a Tucson heat pump
- If your pump is from Tucson contact the Council by email or phone as follows:
Advice to All Consumers:
Advice To Tradespeople:
Tradespeople are very vulnerable to the serious risk of electrocution from affected pumps.
If you are servicing, maintaining, replacing or working on heating systems for any reason, you must familiarise yourself with the details of this recall.
Go to www.CCPC.ie or to www.tucsonpumps.com, understand the risk and do not touch the electrical connection of an affected pump.
CCPC Information
Tuscon Information
Tuscon Serial
Affected pumps can be identified by the seriel number (S/N) which can be checked on the Tuscon Site
