Customer Support

Longford County Council aims to deliver excellent customer services in every area of our work and meeting the needs of all who uses our services.

Our Customer Services Charter details what our citizens and customers can expect from our service delivery. It sets out the standards of service you can expect from us and outlines the ways we continuously monitor and improve our service for you and all our customers.

Our Customer Services Desk deals with general queries from members of the public, including issuing application forms and providing information on Council services. The Customer Service Desk is located at reception on the ground floor of Áras on Chontae, Great Water Street. You can also call Customer Services on 043 334 3300 or email

You can also view details of all the public service counter opening hours and contact details for all services provided by Longford County Council.

If you would like to provide feedback in relation to our services, or make a complaint if you are not satisfied with the quality of service you have received, please go to our Feedback and Complaints page.