Customer Fógra Notice COVID-19

Updated Thursday, 14th May, 2020


Irish Water Uisce Éireann is urging people to choose "handwashing over powerwashing" and check out tips to ConserveWater that will not impact on hygiene Click here for further information


Updated Tuesday, 12th May, 2020 


Reopening Business Getting Ireland Back to Work—Safely 

The COVID-19 pandemic has disrupted our communities and our businesses, but now – thanks to your patience and sacrifice – we’re looking ahead to a careful, phased reopening of our country. National and local government, State agencies and representatives of employers and employees have worked together so that businesses can resume, safely and effectively. There are four pathways to help get your business back on its feet Click here for further information


The Return to Work Safely Protocol

The Return to Work Safely Protocol is designed to support employers and workers to put measures in place that will prevent the spread of COVID-19 in the workplace when the economy begins to slowly open up, following the temporary closure of most businesses during the worst phase of the current pandemic. Click here for further information


Updated Thursday, 7th May, 2020 


Longford Business Online, filled with Longford businesses who are selling their products and services online during Covid-19 Click here for further information


Banking and Payments Federation Ireland – Click here to view a guide to help customers manage their money


Updated Wednesday, 6th May, 2020 


The Government plans the re-opening of the country - Click here to see an overview of each phase


COVID-19 daily newsletter from Age Friendly Ireland is a great resource with very useful information in relation to the changes that have come into effect since yesterday, May 5th.  Click here for further information


Updated Tuesday, 5th May, 2020


Local Authorities are recording an increase in the number of calls reporting illegal dumping since the introduction of Covid-19 Restrictions

Click here for press release



Updated Friday, 1st May, 2020 


Thank you, #StaySafe and keep up the efforts to #StopTheSpread

A joint message from the HSE, An Garda Síochána, and Longford County Council Click here for press release


Updated Friday, 24th April, 2020 


Let’s Play Ireland initiative is being launched today

Let’s Play Ireland is a whole of Government campaign led by the Department of Children and Youth Affairs to promote the importance of play and to provide play resources for families during this time. Click here for further information

Longford County Council, In This Together Campaign

The campaign aims to help everyone in Ireland to Stay Connected, Stay Active, and look after their Mental Health throughout the COVID-19 Emergency.  Click here for further information


Updated Wednesday, 22nd April, 2020


Supports aimed at helping small businesses through COVID-19 

Further information may be found at 


Minding your long-term health condition during coronavirus (COVID-19) 

An information leaflet to support people living with a long-term health condition can be downloaded here This leaflet provides practical and clear information to support people to manage their long-term health condition and to stay well.  


Family Carers Ireland

For any family carer seeking advice, support or simply a listening ear at this time of huge uncertainty, please contact Family Carers Ireland National Freephone Careline on 1800 24 07 24 and they will do there best to help you. Alternatively call Cassandra Heffernan on 0863886970 from Monday to Friday.   Click here for further information


Updated Monday, 20th April, 2020


Community Call - Advice for shoppers or when shopping on behalf of someone else Click here for further information


Updated Thursday, 16th April, 2020


New Covid-19 Online Retail Scheme is being launched to support Irish retailers - Click here for further information


COVID-19 – Mortgage Payment Break for Local Authority Borrowers - Click here for further information



Updated Wednesday, 15th April, 2020


The Community Call Advice & contact information for your county - Click here for English - Click here for Irish


Covid-19 Local Authority Community Engagement waste advice - Click here for further information


Covid-19 information for energy customers - Click here for further information


Updated Tuesday, 14th April, 2020

Irish Farmers Association - frequently asked questions on Covid-19 Crisis - Click here for further information


Healthy Longford - Tips how to stay Healthy & Active during COVID-19 - Click here for further information


Updated Thursday, 2nd April, 2020

COVID-19 The Community Call - Helpline

Call                 043 3344255 or 1800 300 122


Click here for more information

Community Group Response Map

An interactive COVID-19 Community Group Response Map is available to view online at the following link:


In accordance with Department of Housing, Planning & Local Government Order entitled 'Emergency Measures in the Public Interest (Covid-19) Act 2020 (Part 3) (Commencement) Order 2020 made by Minister Eoghan Murphy, the following will apply in relation to Planning Applications Click here for more information

Updated Wednesday, 1st April, 2020

COVID-19 Renewing your Motor Tax

Longford County Council request you use the online service as the preferred means of renewing your Motor Tax during the current crisis. Click here for further information

Updated Tuesday, 31st March, 2020


In order to support all workers who are providing critical essential services during the Covid-19 pandemic in the Longford Town, Longford Municipal District has taken the decision to suspend enforcement of the paid parking bye-laws from Monday 30th March 2020, until further notice.

Housing Rent & Loans Collection

How to pay your rent & loans payments - Click here for further information

Q&A REGARDING COVID-19 FOR ANIMAL OWNERS - Click here for further information

COVID-19 - Communications Update

Digital Partner Pack Update

For information on cocooning, please go to:

Click here for further information 

Press Release – Monday, 30th March 2020

Dedicated community support helpline details

COVID-19 Longford Community Response Forum and will be available from 9am to 5pm seven days a week. 
The helpline number is 043 3344255.  Alternatively, people can email Click here for further information

Press Release – Sunday, 29th March 2020

Longford County Council takes the lead in joining together local organisations to assist citizens during Covid-19

Dedicated community support helpline to be available from Monday Click here for further information

Press Release - Sunday, 29th March 2020

At The instigation of Minister Murphy a Covid-19 Community Response Forum will be put in place for each City/County and co-ordinated by the Local Authority in each case.

In line with the new COVID -19 measures and direction from An Taoiseach, the offices of Longford County Council will not be open to the public from Monday morning, 30th March.  

  • Motor Tax– the public counter will be closed but online services will operate as normal - Click here for Motortax online
  • Cash Office – the public counter will be closed
  • Housing – drop in provision between the hours of 11:00am and 1:00pm.  One person at a time will be permitted with appropriate sanitising facilities available and safety protocols adhered to. 
  • Planning – on an appointment basis only as the Local Authority is required to still accept and validate planning applications
  • A limited customer phone service will be provided

The situation will continue to be reviewed in light of any public health updates and the Local Authority will continue to keep the public updated as the situation evolves.

Updated 27/03/2020

Digital Partner Pack Update
The digital partner pack now includes the COVID-19 Information Booklet, which is being delivered to all households from this week onward. Can be downloaded here  
The COVID-19 Information Booklet is also available in Irish and in audiobook. It will be available in a number of languages and formats - including audio and braille, and will be included on the digital partner pack as they are ready.

H.S.E. are working with The Irish Deaf Society to develop sign language version of the COVID-19 Information Booklet and to have sign language versions for testing centre instructions plus aftercare.
For the most up to date information and advice on Coronavirus, please go to and and

Michael Ring TD, Minister for Rural and Community Development, has announced a fund of €200,000 to support the provision of an additional 5,000 eBooks and eAudiobooks in order to meet the significant increase in demand for access to the public library online service during the COVID-19 crisis.

“Even though you physically can’t go into our libraries at the moment, the library service is still very much available to people online.

Click here to join your library

Longford Libaries
All Longford County Council libraries are closed to the public up to and including the 29th March 2020. Members of the public can still access online services at  The library can also be contacted on 043 3341124 or by email at

Read newspapers anytime, anywhere on any device!

• Install the PressReader IOS or Android app from your app store or visit using any browser
• Sign in - select the yellow library card icon, find your library & enter your library card number

Click here for more information Press Reader

While other Longford County Council services remain open, we are asking members of the public to contact us by phone on 043 3343300 or by visiting us online at

Deferral of rates

Longford County Council will defer rates payments due from businesses most immediately impacted by COVID-19, primarily in the retail, hospitality, leisure and childcare sectors, for at least a 3 month period.  Click here for further information

The motor tax office will remain open.  However we are recommending that the public use the online service which are available for use at  Queries will continue to be taken by phone at 043-3343400.


Public Notice in respect of HAP tenancies In light of the COVID-19 situation and recent announcements made by Government in relation to measures being taken to combat the spread of Covid-19, HAP tenants are advised of the following information, to ensure the continuity of HAP tenancies click here for further information

Rent Review Forms - Click here for Rent review forms and housing contact information

Municipal District meetings scheduled for week commencing 23rd March 2020 are postponed to a date to be confirmed.  Arrangements regarding meetings of the Council and various Committees of the Council will be confirmed in due course.

Community and Voluntary groups
Communications Pack for community and voluntary groups and members of the public Click here for further information

Civil Defence 
Check out the Civil Defence daily report which is published under latest news section at

Crime Prevention Advice on Vacant Business Premises
An Garda Síochána and the Irish Security Industry Association are providing the following crime prevention advice to keep retail premises secure at this time Click here for further information

Click here for Information from the Mental Health Services;

Best Practice during the COVID – 19 

c 19 poster

Irish version: Best Practice during the COVID – 19

Details of the updated national measures can be found at:


Important information can also be accessed at the following links:


In the event that the situation worsens and we see any risk to the continuity of the services that we deliver, we will communicate through the usual channels, but at this time we see no risk to continuity of service provision to citizens.