Rent Payment

Longford County Council tenants must pay weekly rent to the Longford County Council for their property.

Please have your account number available when contacting staff in relation to your rent account

  1. How to pay my rent?
  2. How is my rent calculated?
  3. Rent Arrears
  4. Further information

How to pay your rent

Rents are payable on a weekly basis in advance. Tenants have a variety of options  for paying their weekly rent. Visa/Mastercard debit and credit cards are accepted.

Household Budget Scheme

If you are in receipt of Social Welfare and collect your payment in the Post Office, then your rent can be deducted at source through the  Household Budget Scheme.

Please complete the the Household Budget Form. 

Pay online 

You must register to pay online at the MyCoCo Website or App. If you have already registered, login using your email address and password.

See a step-by-step guide on how to register below.

Longford County Council MyCoco Payment Guide

Standing order

Pay through your bank by completing a standing order form. Contact rentpaymentqueries@longfordcoco.ie or 043 334 3414 if you require a Standing Order Form.

By phone (Cashdesk)

Please call the Cashdesk at 043 334 33 94 (please ensure you have your Customer account number prior to calling). 

At the Cash Office at Camlin Court, Great Water Street Longford

The office is open for walk in customers between 10am - 1pm and 2pm - 4pm Monday to Friday.

How is my rent calculated?

Rents in all houses are based on the Differential Rent Scheme which was last reviewed in 2023. Rents are calculated on the basis of household income in accordance with the scheme.

The Housing Department Rents team deal with all queries in relation to how your rent is calculated, and any changes to your rent. You can contact them by emailing rents@longfordcoco.ie or calling 043 334 34 99.

Do I have to tell Longford County Council if my household personal or financial circumstances change?

Yes, you must tell us immediately about any changes to you or your household’s financial circumstances or household composition. This means you must tell us when someone in your home:

  • Takes up employment
  • Has their employment terminated
  • A household member moves out of the property (you will have to complete form Request to Remove a Household Member & provide proof of their new address)
  • Starts receiving a social welfare payment
  • Household income increases or decreases
  • If a joint tenant or household member passes away
  • If any household member has a baby who will live in the property
  • Reaches 18 years of age
  • Moves into your home (they must get permission from Longford County Council to move into your home)

How do I tell the Council when my circumstances change?

You can tell us about the change by downloading and filling out the Rent Review Form and emailing any supporting documents to rents@longfordcoco.ie When your documents are received, your rent will be reassessed and readjusted where necessary. We will also advise you what additional documents we may need from you in order to bring your rent account up to date.

 

Rent Arrears

What do I do if I can’t pay my rent?

If you get into difficulty paying your rent or think you might get into difficulty, please contact the Rent Arrears Team immediately. We are here to help you. Email rentpaymentqueries@longfordcoco.ie or phone 043 334 34 14

What can I do if I am in arrears (owe rent)?

You must arrange to pay what you owe by paying more than your weekly rent each week.

It is important that you make an agreement with the Rent Arrears Team about how to pay rent owed in this way – and that you stick to this agreement.

If you are in arrears (owe rent), the sooner you tackle the problem, the better. You can contact the Rent Arrears Team by emailing rentpaymentqueries@longfordcoco.ie or calling 043 334 34 14

You can also contact The Money Advice Budgeting Service (MABS) for independent advice:

Tel 0818 07 2640. Address: Fee Court, 1 Church Street, Longford, N39 W1X7.

Email: longford@mabs.ie

Further information

What can I do if my rent account is in credit?

Refunds will be granted by request, where a credit is due, following a reassessment of household income. To apply, please contact rents@longfordcoco.ie

How do I check my balance?

You can download a statement online any time through the MyCoCo website or App or request one thought the Income Generation Unit at rentpaymentqueries@longfordcoco.ie, or by phone on 043 334 34 14.

What about privacy and security?  

Realex processes all financial transactions securely, ensuring credit/debit card information is not transmitted outside the secure site.  

View Longford County Council Privacy Policy

For all the payment types above it is important to keep your receipt in the event of any query on your account.  Online payment receipts are available to download for customers who are registered with MyCoCo and are emailed to the account used at registration.

If you wish to speak to a staff member regarding the amount of rent you pay, or  changes to your household or your circumstances contact rents@longfordcoco.ie or call 043 334 34 99.

For queries on rent payments or arrears contact rentpaymentqueries@longfordcoco.ie or call 043 334 34 14